Privacy Policy
Effective Date: October 1, 2024
Zen Head Spa is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://www.zenheadspa-oc.com, or interact with us through other digital channels. By using our services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect personal identification information from users in a variety of ways, including, but not limited to, when users visit our website, register on the site, book appointments, subscribe to our newsletter, fill out a form, or in connection with other activities, services, features, or resources we make available on our website. The types of information we collect include:
Personal Information: Name, email address, phone number, mailing address, and payment information.
Usage Information: IP address, browser type, device type, operating system, and the pages you visit on our site.
2. How We Use Your Information
We may use the information we collect from you in the following ways:
To process your bookings and appointments.
To personalize user experience.
To improve our website and services based on your feedback.
To send you information about promotions, discounts, and upcoming events.
To respond to your inquiries and customer service requests.
To comply with legal obligations and resolve disputes.
3. Sharing Your Information
We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information with our business partners, trusted affiliates, and advertisers for the purposes outlined above. We may also share information with third-party service providers who assist us in operating our website and business (e.g., payment processors, appointment systems, email service providers), provided that these parties agree to keep your information confidential.
4. Data Security
We adopt appropriate data collection, storage, and processing practices, and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. We use Secure Socket Layer (SSL) technology to protect the integrity and privacy of the information you submit through our website.
5. Your Rights
You have the right to:
Access the personal data we hold about you.
Request that we correct or update any inaccurate information.
Request the deletion of your personal information, subject to certain legal obligations.
Opt-out of marketing communications at any time by following the unsubscribe instructions included in the emails or contacting us directly.
6. Cookies and Tracking Technologies
Our website uses cookies to enhance the user experience. Cookies are small data files stored on your device that help us understand how visitors use our site, personalize content, and remember your preferences. You can choose to set your browser to refuse cookies or alert you when cookies are being sent. However, please note that some parts of the site may not function properly without cookies.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage users to be aware when they leave our site and to read the privacy statements of any website that collects personally identifiable information.
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to check this page periodically for any updates. Your continued use of the website after such changes constitutes your acknowledgment of the updated policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
Zen Head Spa
Email: zenheadspa@gmail.com
Phone: (714) 855-7577
Address: 15634 Brookhurst St; Westminster, CA 92683